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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cole Osgood

February 17, 2025

5  out of  5
rating by Cole Osgood
"Great help with everything we needed!"
We responded:
"Cole, thanks so much for the feedback. We strive to prove ourselves when it comes to customer service!"
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Samantha Tholen

February 17, 2025

5  out of  5
rating by Samantha Tholen
"Wonderful people to visit with and have my vehicle insurance through. If it is something that they cannot cover, they are very good with making sure to provide you with resources."
We responded:
"Samantha, thank you for the amazing feedback. We are so happy we are able to assist you with your vehicle insurance. We are here for you! "
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Dustin Branaugh

February 14, 2025

5  out of  5
rating by Dustin Branaugh
"Phenomenal. I’ve been with Brock for almost 5 years and I couldn’t be more satisfied. The only quarrel I’ve encounter was with corporate and had nothing to do with Brocks agency. They have been excellent with my vehicles and helped out so much when we were looking for a house to buy/the buying process. They were so informative when we were looking for life insurance as well. Brock, Chad, Brian, and the rest of the crew are studs at what they do."
We responded:
"Dustin, we appreciate the amazing feedback. We were so happy to be able to assist with the life insurance! We are always here to help with those home and vehicle insurance needs my friend. We truly appreciate the relationship!"
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Barbara-Jean Ottley

February 14, 2025

5  out of  5
rating by Barbara-Jean Ottley
"I recently contacted State Farm Insurance to get a better deal on my auto and home insurance. I was working with Brian Shinn. He was very helpful and fun to work with on my quotes. He was very prompt and courteous and easy to get a hold of when needed. He was very responsive to my emails. Most important, the insurance quote for my 3 vehicles and my home saved me money. This made me very happy as I had tried 8 other companies and was almost ready to give up on getting more affordable insurance for this year. I would highly recommend giving Brian a chance to save you a lot of money on your insurance needs."
We responded:
"Barbara- Jean, Thank you so much for the amazing feedback. We pride ourselves in taking excellent care of our customers. We are so happy to be able to serve your needs. We are always here for you!"
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Cheyenne Harding

February 11, 2025

5  out of  5
rating by Cheyenne Harding
"We, in the last year or so, made the change from Farm Bureau to State Farm and it was by far the best decision. Brock and Brian have been the most helpful in ensuring we have the best insurance and coverage for not only our home and vehicles but also for my business! They are quick to email, call or text, always providing answers to my questions and overall just a great team to work with. Hunting for insurance and knowing what you all need is the worst headache but these guys literally take care of everything for you! Highly recommend them!"
We responded:
"Thank you for the kind words, Cheyenne! We are proud to have been so helpful with all of your insurance needs."
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Country_Jeff

January 23, 2025

5  out of  5
rating by Country_Jeff
"Great customer service, and excellent communication."
We responded:
"Thank you for your kind words! We're delighted to hear you enjoyed our great customer service and excellent communication. Your satisfaction is our priority, and we're always here to help!"
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Karen Madorin

January 17, 2025

5  out of  5
rating by Karen Madorin
"We've been with Brock since we bought mom's house 6 years ago. He and his agent Chad Maier have worked to help us insure homes and vehicles seamlessly. They've offered money saving suggestions and helped us transfer vehicles as needed. They make sure we have the coverage we need and are always available when we contact them. If we need an extra ID card or other paperwork, it's there in a flash. It's a good feeling to know they are looking out for us."
We responded:
"Karen, we truly appreciate your generous words. We love having amazing customers like yourself! Helping you with your home and autos insurance been our pleasure. We are always here for you!"
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Shelby Coleman

January 9, 2025

5  out of  5
rating by Shelby Coleman
"Excellent communication, thankful for all of their help!"
We responded:
"Shelby, thank you so much for your kind words. We are proud of being there for our customers. My team is always here to answer anything thing that comes your way. "
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Kayla Tammen

January 9, 2025

5  out of  5
rating by Kayla Tammen
"Very impressed with the professionalism and promptness of Brian. I inquired about a quote and the very next day he called me and went over my quote made sure I got the best deal and then when I decided to make the switch, Brian was quick and had everything ready to go. Great customer service!"
We responded:
"Kayla, thank you so much for the amazing review. Our team is so happy you chose us. We pride ourselves on our service!"
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Nicole Morton

January 7, 2025

5  out of  5
rating by Nicole Morton
"I recently signed up for insurance with Brock Whitmore - State Farm, and I am thoroughly impressed by the entire process. From the moment I reached out for information, their team was extremely helpful and knowledgeable, answering all my questions and helping me find the perfect coverage for my needs. Chad took the time to explain the terms and ensure that I fully understood the coverage I was getting. The rates were competitive, and I felt confident that I was getting great protection without breaking the bank. I also appreciated the follow-up emails/texts to make getting everything covered a breeze. Overall, I highly recommend their office to anyone looking for reliable, affordable, and friendly insurance coverage."
We responded:
"Nicole, thank you so much for the amazing review. We are so happy you chose us! I can’t thank you enough for taking the time to leave us with such kind words. We pride ourselves in being there for you when you need us!"
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Scott McGrath

November 25, 2024

5  out of  5
rating by Scott McGrath
"Brock Whitmore Agency has served us for years. Always informative and helpful when it comes to setting up our policies or directing us during a claims process."
We responded:
"Scott, we appreciate your feedback. We have loved serving you over the years and look forward to many more!! Love having you swing by to say hi any time!"
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Ryan Meininger

September 10, 2024

5  out of  5
rating by Ryan Meininger
"Brock and his team do a great job helping people with their auto and home insurance! Quick, easy, and great rates! Highly recommend Brock Whitmore State Farm!"
We responded:
"Wow Ryan thank you for the great feedback. Our team strives to provide excellent service when it comes to your auto and homeowners insurance! We appreciate you as a customer and the high recommendation! "
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Travis Shinn

August 28, 2024

5  out of  5
rating by Travis Shinn
"Good guys and gave good rates!"
We responded:
"Travis, thank you for the great review! So happy to hear you are happy with your insurance rates. "
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Eryn Van Vleet

August 28, 2024

5  out of  5
rating by Eryn Van Vleet
"I cannot say enough good things about Brock Whitmore State Farm. I’m always greeted with enthusiasm no matter what I’m calling about, whether it’s a claim or quote, they get me answers right away. They’ve been great about keeping insurance claims on track and the process going. It’s been a pleasure working with them over the years."
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with our team. Providing prompt and enthusiastic service is something we strive for, and it's wonderful to know we've met your expectations. It's been a pleasure working with you over the years, and we're here whenever you need us. Thanks again for trusting us with your insurance needs!"
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Gary Shinn

June 26, 2024

5  out of  5
rating by Gary Shinn
"Great people. Been with state farm since I was 16."
We responded:
"Gary, thank you for the review! So happy to hear you've been a customer for so long. We appreciate you and all of our insurance customers! "
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James Hogan

June 26, 2024

5  out of  5
rating by James Hogan
"Respectful group! Everyone got out of their chairs to greet me when I walked into the office! Highly recommend working with them!"
We responded:
"James, thank you for the awesome review! We love to see you come into the office and help with all of your insurance needs!"
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Brenda Beason Marsh

June 26, 2024

5  out of  5
rating by Brenda Beason Marsh
"Great and personal experience. Thank you!!!"
We responded:
"Brenda thank you for the kind review! So happy to hear we provided you with a great experience while we helped with your insurance needs. Thank you for being a wonderful customer!"
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Trenton Hawks

June 26, 2024

5  out of  5
rating by Trenton Hawks
"Great experience, friendly staff"
We responded:
"Trenton thank you for the wonderful review! Happy we could help with all of your insurance needs!"
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Lean Ross

June 26, 2024

5  out of  5
rating by Lean Ross
"Great customer service! Brian was quick to respond to my questions."
We responded:
"Lean, thank you for the review! Glad to hear Brian was able to answer all of your insurance questions. We are here for you when life happens!"
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Don Avila

June 1, 2024

5  out of  5
rating by Don Avila
"Hey great group and best customer service!!"
We responded:
"Don, thank you for the great review! We are here for all of your insurance needs! "
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Addy Sanders

June 1, 2024

5  out of  5
rating by Addy Sanders
"Great service and great rates!"
We responded:
"Addy thank you for the kind words. Always happy to help our customers by providing knowledge about their insurance! "
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Jerry Newman

May 29, 2024

1  out of  5
rating by Jerry Newman
"Meh, had better insurance in Illinois, but that's what you get moving states I guess.."
We responded:
"Jerry, Please know we are here to make your experience remarkable. We apologize for the inconvenience the online application caused you, however our office is here to help. We want to assist in any way possible to make sure you realize how great we are! Call us any time to discuss! We appreciate you!- Brock"
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God Rules Me

March 26, 2024

5  out of  5
rating by God Rules Me
"Brock is incredible to work with as my insurance agent! What I like about Brock the most is he cares about his customers. He helped me get what I felt I deserved on my insurance claim. Most insurance agents just act like they care about us customers...but when we need them most they completely don't come through for us. Brock is different...and I will recommend him to everyone I know."
We responded:
"Thank you so much for your kind words! It was my pleasure to assist you with your insurance claim, and I'm glad I could make a positive difference for you. - Brock"
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Ms. Brown

January 25, 2024

5  out of  5
rating by Ms. Brown
"Had a few questions about my rental policy. And Brock was super friendly and professional manner. He assisted me through my rental policy and was able answer all my questions and also helped me make some adjustments! Highly recommended!"
We responded:
"Thank you Heather, for sharing your positive experience! We're thrilled to hear that we provided friendly and professional assistance with your rental policy, answering all your questions and helping you make adjustments."
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Linda Avila

January 22, 2024

5  out of  5
rating by Linda Avila
"A great group with friendly staff!! Hometown feel an extra bonus!!"
We responded:
"Linda, thank you for such kind words and taking the time to leave a 5-star review. - Brock"